Customer Service
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Activity overview
Latest activity by Customer Service-
Customer Service created an article,
Do you offer price matching?
Since we are a small business, we do not offer price matching at this time.
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Customer Service created an article,
Do you sell in traditional brick and mortar retail stores?
As a small business, we are always looking for new ways to innovate and expand our brand to a larger audience. Stay tuned via our email newsletter and our social media @waavmakers for updates on wh...
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Customer Service created an article,
We are tax exempt; how do we process an order?
At this time WAAVMakers.com applies state sales tax to orders placed in California, Arkansas, Tennessee and Texas. In order to receive tax exempt status, please email your completed tax-exempt cert...
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Customer Service created an article,
Do you accept purchase orders?
All orders made through WAAVMakers.com must be paid in full upon purchase. We accept most major credit cards and PayPal.
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Customer Service created an article,
Do you give bulk order discounts?
Since we are a small business, we do not have the capabilities of completing a bulk order requests at this time. You are welcome to purchase these items individually though, through the “Our Goods”...
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Customer Service created an article,
Can I have my orders shipped to a PO Box?
Unfortunately, no.
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Customer Service created an article,
Can I expedite my order?
We love that you want your WAAV Planner ASAP! Because we’d like to support our United States Postal Service, we refer to their shipping and delivery schedules when sending out orders.
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Customer Service created an article,
How do I cancel my order?
Please email us at support@waavmakers.com with your order # and a brief description of your request. Our customer service team will determine if we are able to process your order change, and get ba...
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Customer Service created an article,
Can I change my order?
If your order has already been processed, changes and cancellations cannot be made until you receive the item. Once you receive the item, please go through the return or exchange process to make th...
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Customer Service created an article,
How can I contact WAAV?
For customer service questions, please email our team at support@waavmakers.com. For all other inquiries, please email us at hello@waavmakers.com